They recorded my calls today to send to the new call centre in India that will soon be taking the overflow calls from us (what they class as overflow is beyond me since there is always 50 calls waiting). Not being picked to go to India made this was quite an honor, since there were only another 3 names on the list. All the calls that were recorded were frecking nightmares, each one at least 10 minutes in length. One of them the gentleman was extremely p'd off and I was worried how I was going to calm him down. The trick is, not to let them get a word in, otherwise you open yourself wide for a 14 minute story of how their 15 year old daughter needs the interweb access for her homework just at the start of the summer holidays. Reminds me of the gentleman who wanted to cancel because he was experiencing time outs while trying to send 1000 emails using our smtp. smtp was down and the time and I got the feeling the reason for this was speaking on the phone to me at that exact time. His excuse 'I have done it before no problems'
The drive home that evening was your average drive home after work. As of late I drop my team mate Dibbie (www.dibbie.com) off at his house, since its on the way. However to shave some extra seconds off my journey I often attempt a single turn in the road. Todays turn didnt go to well, especialy when I heard the crunch of the car getting caught on a short wall. As i reversed away, the bumper came detached from the body of the Ka. Not enough to completely fall off, yet enough to ensure its not going to be easily put back on. I sat down to have some singapore slings as my financial advisor worked out the market value of my car, which was approx £22.43. I shall become a greasemonkey and try fix the damn thing tomorrow. 'Hey, did your sister mention me?' etc. I plan to say that to Bob.
That even I watched Big Brother to notice a very interesting fact.
People hit the self destruct button when under pressure, ie up for eviction. Victor, who is up for eviction this week has gone psycho on everyone in the house (except his gay lover Jason) , reminding me of when Marco hit the self destruct button over his calculation that Stuart must have voted for him. After his performance, I feel Victor will go the way of the door.
In conclusion of tonights blog, Marco loves the cock.
Seb, I was unsure about you taking over but Mark could never come up with a finishing line like that.
I salute you *salutes*
Once upon a time there was a DOS user who saw Unix, and saw that it was
good. After typing cp on his DOS machine at home, he downloaded GNU's
unix tools ported to DOS and installed them. He rm'd, cp'd, and mv'd
happily for many days, and upon finding elvis, he vi'd and was happy. After
a long day at work (on a Unix box) he came home, started editing a file,
and couldn't figure out why he couldn't suspend vi (w/ ctrl-z) to do
a compile.
(By ewt@tipper.oit.unc.edu (Erik Troan)
prozac online We promise according to our hopes, and perform according to our fears.
prozac
Millions long for immortality who do not know what to do with themselves on a
rainy Sunday afternoon.
-- Susan Ertz
prozac online An age is called Dark not because the light fails to shine, but because
people refuse to see it.
-- James Michener, "Space"
prozac
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ted
wow, only 3 others? the elite!