Sales Assistant Assault

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My phone has been the source of numerous problems to me for some time. Currently it's away being repaired under warranty for general outstanding issues of being absolutely rubbish and not doing anything right. Last Saturday I got my 12th bill from my phone service providers (t-mobile, who are pretty decent, especially compared to my last service providers), and I thought 'hey here's an idea, I can cancel my contract now, so I can get myself a new phone and be done with this continued phone problem'. So I wander into town this morning and head into phones 4 u, not because I particularly like the shop, but it happens to be closest. Immediately I'm approached by a sales assistant and I employ the standard 'get rid of the sales assistant tactic'.

Sales Assistant: Can I help you sir?
Me: No I'm just looking thanks.
S. A.: So you're planning on changing contract?
Me: Well, yes actually my contract has just come up to it's 12th month and my phone's awful. So I'm just starting looking for a new phone.
S. A.: Who's your provider?
Me: T-mobile.
S. A.: Oh yeah, they're crap, really ****.
Me: I'm sorry?
S.A.: Yeah, they're really crap. This years contracts on T-mobile suck, you don't want to be with them.
Me: I like my contract, it's just that my phone sucks and I want a new one. I'm just looking at new phones.
S.A.: If you want a new phone, you'll need to get a new contract.
Me: Yeah I know, but I'm just looking for now.
S.A.: Well, lets sit down and I'll go through some tariffs with you.
Me: I'm fine for now, I'm just looking at phones.
S.A.: Oh, well okay.

I'm really annoyed with this person. She swore, didn't listen to me and refused to let me be even though I obviously wanted her to go away. If I was the reporting to manager type person, she'd be so manager reported she wouldn't know what hit her.

So I'm coining a new term, Sales assistant assault where a sales assistant is so strong with you that feel intimidated by them.

Right Now

(8) No News - Simple Kid
(t) Ellie


Your Comments

Matthew

A good term, with unfortunately a need for it.

Sheepie

It sounds more like it means people assaulting sales assistants. Though that may result if they confront you in this way...

nosila

:) very true though having worked in 'sales', our bosses can be kinda tough... its difficult to draw the line between selling and pushing a sale... the alternative: only ever shop online :D no more SAAs


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